Can the customers be notified about the order status update?

FAQ: Can the customers be notified about the order status update?

Please login to your Swifty platform site and go to Sales > click on Edit Order Status Update Settings



In the Edit Order Status Update Settings window select required order statuses and click Done to save changes and publish the shop for the changes to be applied online.

For the details on the New (Order Confirmation) check box, see Can I control sending Order Confirmation emails to customers?

Please also see the How to customise the Order Status Update email KB article
 

 

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